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We recommend wearing comfortable clothing suitable for cycling. For longer rides, please wear clothing that allows easy movement and remains comfortable even when you sweat, as well as easy-to-cycl...

Yes, we offer cycling courses that you can enjoy even with limited time. You can choose from 3-hour and 5-hour plans. We can also suggest a course based on the places you would like to visit and yo...

Whether bicycles may be parked and where they can be parked varies by tourist attraction. Please check the facility's rules and use the designated bicycle parking area. If there is no bicycle parki...

If you damage a bicycle, please contact the store without attempting to repair it yourself.After checking the condition of the damage, we will provide guidance on how to proceed. Please note that i...

Our guides speak Japanese, English, and Chinese. If you require a specific language, please let us know when making your reservation. We will check the availability of a guide who can accommodate y...

For your safety, follow traffic rules and ride while checking your surroundings. Please refrain from using your smartphone, wearing earphones, or riding at an unreasonable speed while riding. Also,...

Yes, you can consult with us. If you tell us about your riding experience and fitness level, as well as your preferred distance and duration, we can suggest a cycling route that is manageable for you.

If you lose your bicycle key, please contact the store as soon as possible.After checking the situation, we will explain how to handle the key. Please note that losing the key may result in additio...

Whether bicycles may be parked and where they may be parked varies by tourist attraction. Please check the facility’s rules and use the designated bicycle parking area. If there is no bicycle parki...

The duration varies by tour. The duration is listed on each tour’s details page, so please check it before booking.