Can I reduce the number of units reserved (cancel some of the units)?

・Before 5:00 p.m. two days before your scheduled date of use
Please make the change from the reservation confirmation/change page on the website. No cancellation fee will be charged.

Change your reservation here ▶

・After 5:00 p.m. two days before your scheduled date of use and on the day of use
Please contact us by phone or email, or let us know when you arrive. (You cannot make changes from the reservation confirmation/change page on the website.)
Except in cases of cancellation due to bad weather, a cancellation fee (the full amount) will be charged for the number of units you reduce.
Contact us here ▶

Cancellations due to bad weather ▶